Frequently Asked Questions
Everything you want to know about Wumby.
Heated changing pad
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Our market research shows that 75% of parents report that their baby feels uncomfortable after a bath. Nearly 60% say that warmth is seen as an immediate solution to this problem. Wumby ensures that your baby stays nice and warm after a bath while being dried off and dressed.
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As a parent, you want only one thing: for your baby to be safe. Safety was therefore our top priority when developing Wumby. The following measures have been taken to ensure that Wumby is a safe product: 12-volt (15-watt) low-voltage system Thermostat ensures a maximum temperature of 37 degrees Thermal protection to prevent overheating and short circuits Non-slip bottom: the Wumby heated changing pad stays securely in place, even if your baby doesn’t (anymore)!
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The Wumby heated changing pad has three heat settings. You can set the pad to 31, 34, or 37 degrees. If three lights are on, the changing pad will be 37 degrees. If two lights are on, the changing pad will be 34 degrees. If one light is on, the changing pad will be 31 degrees. When you turn on the pad, it starts immediately at the hottest setting.
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The heating element in the Wumby heated changing pad uses just 0.015 kWh of energy. But how much is that, really? Suppose you use the Wumby heated changing pad for half an hour every day. After a year, you will have used a total of just €1.09 in electricity (assuming a kWh price of €0.40).
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The heating system in the Wumby heated changing pad is designed to reach the right temperature in no time. After all, you don’t always have plenty of time when you’re taking care of your baby. The Wumby heated changing pad reaches the right temperature in about a minute! And thanks to the built-in thermostat, you can be sure the temperature will never get too high!
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The Wumby heated changing pad is designed to warm your baby, not the air. So, if you touch the pad with your hand, it may feel as though it isn’t warm. By applying light pressure, you’ll notice that the warmth slowly begins to penetrate. So the heating only really comes into its own once the Wumby heated changing pad is in use.
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Yes, that's right! The heating element is located in the center of the pillow, so your baby's body—from the neck all the way down to the bottom—is warmed exactly where it's needed. Heating the edges of the pillow would only result in unnecessary energy consumption, since your baby won't be lying there
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You can, but you don’t have to. The outer cover is wonderfully soft and easy to clean. However, Wumby comes in a standard size, so in principle, any changing pad cover will fit over it. So you can choose for yourself whether you want to use a cover or not!
Baby Wipe Warmer
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Our market research shows that 75% of parents report that their baby feels uncomfortable after a bath. Nearly 60% say that warmth is seen as an immediate solution to this problem. Wumby ensures that your baby stays nice and warm after a bath while being dried off and dressed.
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As a parent, you want only one thing: for your baby to be safe. Safety was therefore our top priority when developing Wumby. The following measures have been taken to ensure that Wumby is a safe product: 12-volt (15-watt) low-voltage system Thermostat ensures a maximum temperature of 37 degrees Thermal protection to prevent overheating and short circuits Non-slip bottom: the Wumby heated changing pad stays securely in place, even if your baby doesn’t (anymore)!
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Warm wipes, aside from the fact that they’re simply a pleasure to use (for both baby and parent!), have three major benefits: Warm wipes help prevent diaper rash by keeping the pores open. This prevents dirt from becoming trapped in the pores. Little babies often pee when they’re startled by cold wipes. With all the consequences and laundry that entails! By using warm wipes, you and your baby won’t have to deal with these little accidents anymore! When you use warm wipes, you only use half as many wipes. After all, you also use warm water when you mop! And as mentioned, warm wipes are simply a pleasure to use!
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No! Thanks to a smart heating element located at the top of the lid, the wipes are heated at a low power setting. This ensures that the first 6–8 wipes are always nice and warm!
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When you place a new pack of baby wipes in the wipe warmer, it takes just ten minutes for the first wipes to reach the right temperature. After that, the first 6–8 wipes are always nice and warm!
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You can use the elastic bands to secure a pack of baby wipes to the underside of the lid. Then plug the cord (cord length: 1 meter) into an outlet. After about half an hour, the wipes will be nice and warm and ready to use!
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With the Wumby wipe warmer, you can set the temperature yourself between 40°C and 55°C. Depending on the season or the ambient temperature, you can always choose a temperature that suits your preferences (and your baby’s!)
General
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Shipping is free in the Netherlands. Shipping costs in Belgium are €7.95. Shipping costs in France are €9.95. Shipping costs in Germany are €7.95.
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Check out our delivery terms on the delivery page.
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Check out our return policy and easy return options on our returns page.
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You can find the privacy policy here.
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You can find our terms and conditions on our Terms and Conditions page.
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If you have a complaint about our products or our service, please contact us at info@wumby.nl. We will provide you with a detailed response within 14 days of receiving your complaint. If you are not satisfied with how your complaint was handled, you may also submit it to the Thuiswinkel Disputes Committee (www.sgc.nl).